Don’t Hide Behind Your System : What I Learnt from 3 different Retail Experiences

I recently had three retail experiences which taught me an important lesson: Systems can distance you/your business from your customers. If they do, instead of hiding behind those systems, take action. Customer Relationships matter more than ever in this digital age.

Watch this video for a detailed description on what I experienced and what businesses can learn from such customer experiences.

#CRM #CustomerExperience #UserExperience #RetailExperience

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என். சொக்கன்

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